Transcom, a European based BPO which has a call center in Pasay City will be operating in Bacolod City in September 2009 at the Lopues South Square. Transcom will initially hire 800 agents but targets 2,000 to 3,000.
Transcom operates 75 site in 29 countries worldwide serving the telecommunications, the financial industry, travel & leisure, utilities and retail/consumer goods industries.
Transcom is the 7th IT-BPO company according to BNEFIT to locate in Bacolod City. The six BPO’s are already employing around 4,000 agents.
Bacolod City attracts BPO companies because of it ranked fifth in the the Top 10 Next Wave Cities for Outsourcing in 2008 by the Business Processing Association of the Philippines. Bacolod City is considered an ICT Hub in the country.